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Account Management & Data Internship

  • Hybrid
    • Utrecht, Utrecht, Netherlands
  • €750 per month
  • Operations

Job description

Utrecht | Start February 2027 | HBO/WO | 4-6 months

Want to do more during your internship than watch from the sidelines?

At CostPerform, you'll become a real member of our customer-facing team. You'll work with customer data, help us understand how international companies use our software, join the preparation of customer meetings and get the freedom to improve how we work. CostPerform is an international B2B software company based in Utrecht. More than 200 organisations around the world use our software to understand their costs and make better business decisions. Our customers include large companies in banking, insurance, telecom, manufacturing and government. That might sound complex, and sometimes it is. But that's exactly what makes this an interesting place to learn.

What will you actually do?

You'll work alongside colleagues who manage relationships with our customers and help us understand how large organisations use CostPerform and where we can help them get even more value from the platform. For example, you might start your day by looking at how customers are using CostPerform and spotting interesting trends in the data. Later, you could help prepare a meeting with an international enterprise customer, improve a dashboard in HubSpot or work on a smarter way for our team to identify customers that might need extra attention.

Depending on your interests and study, you could work on things like:

  • Analysing customer and product usage data and turning it into useful insights

  • Helping prepare meetings and reviews with large international customers

  • Finding patterns in customer behaviour and spotting opportunities or potential risks

  • Building dashboards and reports that help us better understand customer needs

  • Improving how we use HubSpot and other digital tools

  • Exploring how AI can help us support customers more effectively

  • Improving processes between Sales, Customer Success and other teams

  • Working on your own project or research assignment as part of your studies

Most importantly, we don't want you to spend five months doing admin work. We want to give you a real challenge, let you take ownership and make sure you leave CostPerform having built, improved or learned something you can be proud of.

Job requirements

Who are we looking for?

We're not expecting you to arrive as a customer expert or data expert. That's why you're doing an internship. We're mainly looking for someone who is curious, smart, comfortable with data and interested in understanding how businesses, software and customer relationships work.

You'll probably enjoy this internship if you:

  • Are interested in business, customers and technology

  • Like working with data and figuring out what it actually tells you

  • Enjoy bringing structure to something that initially looks complicated

  • Aren't afraid to ask questions or suggest a better way of doing something

  • Like the idea of getting responsibility instead of only receiving small tasks

  • Are comfortable communicating in English

You're currently studying at HBO or university level, preferably in a direction such as Business Administration, International Business, Business Analytics, Data Analytics, Economics, Econometrics, IT or a related field. Experience with Excel, HubSpot, CRM systems, BI tools or data analysis is useful, but definitely not a requirement.

Your internship & school assignment

We know an internship also needs to work for your studies. Before you start, we'll discuss the requirements from your university or university of applied sciences, your own interests and what you want to learn. Together, we'll define a project or assignment that works for both your studies and CostPerform. That could be focused on customer behaviour, data-driven decision making, Customer Success, process improvement, AI or another relevant business challenge. The internship is based on a five-day work week. Depending on the requirements of your study programme, you can spend up to one day per week on your school assignment, research project or thesis, with the remaining time dedicated to hands-on work within the team. You'll have experienced colleagues around you to help and coach you throughout your internship.

What's it like at CostPerform?

We're a growing international software company, but still small enough that you'll quickly know everyone and your work actually gets noticed. You'll work closely with colleagues across Sales, Customer Success, Product and Development and gain exposure to different parts of the business. We work internationally, so English is part of everyday life and our customers and colleagues come from different backgrounds and countries. We typically work three days per week from our Utrecht office, where we have lunch together, work closely across teams and make time for the social side of work too. And an internship at CostPerform doesn't necessarily end when your internship does. Several former interns have gone on to become permanent members of the CostPerform team.

What do you get?

  • A 4-6 month internship starting around February 2027

  • Real responsibility from the start

  • Experience working with international enterprise customers

  • Hands-on exposure to Customer Success, SaaS, data and AI

  • Your own project or school assignment

  • Personal coaching from experienced professionals

  • Plenty of freedom to bring your own ideas

  • A hybrid setup with three days per week in our Utrecht office

  • €750 internship compensation per month

  • A real opportunity to grow with CostPerform (several of our former interns are now permanent members of our team)

About CostPerform

CostPerform develops software that helps organisations understand one of the most fundamental questions in business: what does something actually cost? Our software is used by more than 200 organisations worldwide, including large companies and public organisations across banking, insurance, telecom, manufacturing and government. Our customers use CostPerform to analyse costs, profitability and performance and make better business decisions based on that information. You don't need to understand all of that before you join us. We'll teach you.

Interested?

If this sounds like the kind of internship where you could learn a lot and make a real contribution, we'd love to hear from you. Send us your CV and a short introduction about yourself through the Apply button. Tell us what you're studying, what you'd like to learn during your internship and why this role caught your attention. We'll take it from there.

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